10/4/2023 0 Comments Dental front office task listIf you just start the process of doing this now, the quicker this will become part of your everyday process and the next time your team needs to know how to do something, you can provide them with the check sheet. You should pick one or two things that every employee does, and have them write out the steps involved.Īsk each employee to write one check sheet, put it in the file, then have them pick another task to work on the following week. #2 - I do not suggest going into work tomorrow and writing check sheets for everything right now. #1 - Teaching your team about the importance of these checklists and explaining the WHY behind wanting to do this, is vital! 5 Steps to Implementing Checklists in your dental practice: When an employee is given a checklist that lays out the specific steps in order to accurately complete a task, there are less likely to be mistakes. What I find many times when asking an employee why they did not do something or why they dropped the ball, the answer usually falls along the lines of “they didn’t know it was supposed to be done that way”. These documents are our checks and balances (no pun intended) to make sure all the steps needed to complete a task are being followed. With the use of checklists, the next time a team member needs to be trained, there is an organized list for them to follow. One thing to keep in mind is that checklists are not here to prove whether or not the team knows how to do their job, they’re here to ensure consistency. You may have heard your dental team say it…or maybe even YOU have been the one saying it! (Yes, really!)Īlthough building these checklists can be time-consuming, the time it takes to draft these documents will be far less than the time it WILL take to fix tasks done incorrectly! “I don’t need a checklist – I remember everything!” A dental practice management checklist: Think about each integral step you take in a day and create a checklist for it. ![]()
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